About the Role:
We are seeking an experienced B2B Account Manager with a solid background in the training industry, to be be responsible for managing key corporate accounts, driving new business opportunities, and ensuring strong client relationships across Dubai.
Key Responsibilities
- Develop and maintain strong relationships with existing and potential corporate and government clients, focusing on business growth and client satisfaction.
- Keep the sales pipeline updated in the CRM, providing regular reports on new and existing opportunities, lead status, and revenue forecasts.
- Be proactive in outbound sales activities — including client visits, virtual meetings (Zoom), phone calls, and marketing campaigns — to expand the client base.
- Identify client training needs and collaborate with internal teams to design customized solutions and proposals.
- Ensure accurate pricing, timely invoicing, and payment collection prior to course commencement.
- Monitor sales performance against targets, taking corrective measures when needed to achieve objectives.
Core Competencies
- Proven ability to initiate contact, build rapport, and engage key decision-makers.
- Strong consultative selling skills with the ability to match client needs to tailored training solutions.
- Skilled in negotiation, relationship management, and client retention.
- Excellent communication, presentation, and interpersonal skills.
Skills & Experience
- Minimum 4 years of experience in sales or account management, ideally within the training or professional development industry.
- Experience working with corporate clients and government organizations in the UAE is an advantage.
- Proficiency in MS Office and familiarity with CRM/ERP systems.
- Understanding of basic P&L, pricing, and costing structures.
- Bachelor’s degree in Business, Marketing, or a related discipline from a reputable institution.
- Excellent English and Arabic language proficiency is essential.
- Candidate must be residing in UAE