TERMS AND CONDITIONS

  • Full payment is required at least 3 days prior to the start of the course.
  • Registration and material are excluded from the general course fees.
  • Extra transport and parking charges may apply.
  • If students do not attend a scheduled lesson, it cannot be rescheduled and it will be considered as taken.
  • Eton Institute reserves the right to cancel or reschedule a session or course due to unforeseen circumstances.
  • Students must attend at least 75% of the course and pass the Progress Test in order to receive a free Certificate of Completion at the end of a CEFR Level or a Letter of Attendance for a sub-level (Extra charges may apply).
  • Group sessions cannot be rescheduled by the student.
  • One-to-One (Private) and Duo-Learning (Semi-Private) must be completed within 6 months.
  • One-to-One (Private) and Duo-Learning (Semi-Private) students must inform the Institute at least 24 hours prior to the cancellation or rescheduling of a session otherwise it will be counted as taken.
  • Once the online self-study course is activated, there is no refund or credit note for the same. Allow up to 48 hours for issue of license.
  • You may receive occasional updates from Eton Institute through email or SMS with pertinent information about courses or offers. Please inform our customer team in case you would not like to receive these alerts.
  • Marketing Campaigns of Special Offers with discounts are applicable on course fees only, payments must be made as per terms and conditions of the campaign and for courses starting on or after the mentioned date.
  • Discount cannot be used in conjunction with other promotions or special offers.
  • Discount does not apply to registration fee, books/material, audio CDs, Eton Deals, TESOL Extended, TESOL Online, IELTS Online, Computer Workshops, transportation and certificates.
  • All our fees including but not limited to tuition fees, transportation costs, materials or books – may be subject to Value Added Tax (VAT) from January 2018, in line with upcoming federal taxation policies. Eton Institute reserves the right to adjust these figures accordingly and re-issue any documents, i.e invoices or agreements following federal law, where and if applicable.
  • Eton Institute’s decision on all matters related to any offer shall be final, binding and cannot be challenged.

REFUND POLICY

  • Canceling 5 or more days before the start of the course: refund of 100% of the course fees.
  • Canceling 48 hours or more before the start of the course: refund of 75% of the course fees.
  • Canceling less than 48 hours from the start of the course: refund of 25% of the course fees.
  • Canceling attendance after the start of a group course forfeits the right to claiming any refund or attending a different course
  • Canceling an ongoing One-to-One (Private) and Duo-Learning (Semi-Private) course forfeits the right to claiming any refund. A credit note can be issued valid for 2 months if the course hasn’t expired yet. It is the student’s responsibility to request and collect the credit note from the institute within 2 months of the start of the course.
  • Credit notes or refunds will not be issued for individual sessions missed in a group class, and these hours are not exchangeable for One-to-One (Private) sessions.
  • A credit note is not transferable. It can be used for an alternative schedule, course option or a different language or service of the same value.
  • If the course is postponed or canceled by Eton Institute, it is possible to avail a 100% refund.
  • Registration fee is not refundable under any circumstances.
  • Books and other learning material that are used will not be refunded or exchanged under any circumstances.

 

CORPORATE COURSE TERMS AND CONDITIONS

  • Full payment or signed agreement is required in advance to confirm the start date and commence the training.
  • Groups may not reschedule lessons, unless it is with the consensus of all participants and with enough notice.
  • At least 24 hour notice must be provided to the coordinator at Eton Institute for cancellations or re-scheduling else the session will be counted as taken.
  • If students do not attend a lesson, the session will still be counted as taken.
  • Make up lessons won’t be arranged if participants miss any sessions.
  • Students must attend at least 75% of the course and pass the Progress Test in order to receive a certificate of completion at the end of the course.
  • Eton Institute reserves the right to cancel or reschedule a session or course due to unforeseen circumstances.
  • Refund policy applies as per terms and conditions of the agreed training contract.

 

LEARN MORE – SAVE MORE:

You can receive an instant 10% discount on the course fee when:

  • You and a friend both register and pay for a course at the same time. Your friend will also receive an instant 10% discount.
  • You register and pay for 2 or more courses
  • You have already paid for a course with us during the last six months.

 

TERMS AND CONDITIONS: (FOR 10% DISCOUNT)

  • Offer valid upon full payment for complete Group, One-to-One (Private) and Duo-Learning (Semi-Private) language courses only (minimum 20 hours for One-to-One).
  • Offer not valid for Subsidized, Online, Teacher Training and Computer Courses or Workshops.
  • Offer not valid in conjunction with any other offer, promotion or discount.
  • Offer not applicable to registration fee, learning material, or mobile phone applications.
  • You must present your last course payment receipt, provided it was dated within the previous 6 months, in order to avail the 10% discount.
  • The course payment will be valid for 24 months. After that, it will be considered as expired.
  • Offer cannot be redeemed for cash.
  • Eton Institute’s decision on all matters related to any offer shall be final, binding and cannot be challenged.

 

TESOL/TFL/CELTA:

  • Full payment is required prior to the commencement of the course, unless in circumstances agreed upon with management. Flexible payment plan available for payment made at the institute.
  • No registration fee is required for the course.
  • Extra transport and parking charges may apply.
  • No discounts will be issued for any TESOL/TFL/CELTA program.
  • If candidates do not attend a classroom-based session on the Intensive or Extended program, it cannot be rescheduled and it will be considered as taken.
  • Sessions cannot be rescheduled by the student.
  • Eton Institute reserves the right to cancel or reschedule a session or course due to unforeseen circumstances.
  • Course tutors may schedule additional sessions due to demand for teaching practice classes.
  • Upon receipt of feedback from the course tutor, candidates will be asked to sign that they have read and accepted all comments and grading.
  • Students must complete all assignments and portfolio work in order to be eligible for a passing grade on the course.
  • All assignments and portfolio work must be completed and submitted within 21 calendar days of the final session and/or teaching practice demo.
  • Candidates may receive occasional updates from Eton Institute through email or SMS with pertinent information about courses or offers. Please inform administration if you would rather not receive these alerts.
  • Extra charges to post the certificate may apply.

 

KIDS COURSES

We are committed to making our children’s classes a fun and safe place to learn. This document must be understood and signed by all parents before the start of the course.

 

Payment and Fees:

  • Full payment is required at least 3 days prior to the start of the course.
  • The child’s place is not guaranteed until payment is received in full.
  • We reserve the right to refuse admission to children if fees are outstanding.

 

Punctuality and attendance:

  • Children should attend all the lessons of a course for a greater benefit
  • The child must arrive on time and NO earlier than 5 minutes before the start of their lessons
  • Please ensure the child visits the bathroom before being dropped off to lessons
  • For their safety, parents must personally hand over the child to the teacher
  • Children should bring their own small water bottle, pencil‐case with coloring pencils etc.
  • Children must always be picked‐up promptly and no more than 5 minutes after end of lesson
  • Please be aware that extra fees will be charged for late pick-ups.

 

Health and Safety:

  • Eton Institute is an educational place and the rights of all learners must be respected. Children should leave class with minimum disruption. No play, running around or loud noises
  • If an emergency prevents you from collecting your child on time, please notify Eton Institute promptly and provide the name of the person collecting your child (preferably with a note signed by yourself).
  • We will not, under any circumstances release your child unless the above is adhered to. Kindly ensure the person collecting comes to reception 5 minutes before the end of the lesson.
  • Please be aware that extra fees will be charged for late pick-ups.
  • Your child will only be supervised during their lessons. Please be aware that Eton Institute cannot be responsible for the welfare of your child, before and after their lessons timings
  • We care for your child’s safety, please supervise your child closely at all times outside lessons while on Eton Institute premises

 

Sickness and Accidents:

  • Children should not be brought to lessons when they are unwell.
  • Eton Institute reserves the right to exclude a child who, in the opinion of the manager, is unable to fully participate in class or presents a potential health risk to other children and staff.
  • Parents of a child who becomes unwell when at Eton Institute will be promptly contacted and requested to immediately collect the child.
  • We are serious about your child’s safety. In the unlikely event that your child has an accident resulting in harm or injury, you will be contacted immediately and, if appropriate, an ambulance will also be called on your behalf.

 

REFER A FRIEND

  • Offer is applicable for new & returning customers of Eton Institute and for valid email addresses only
  • Offer applies to online payments only
  • The AED 150 discount is not applicable in conjunction with any other offer except with the 10% loyalty discount
  • The AED 150 discount applies to the course fee only, for Group, Semi-Private & Private language courses, and TESOL/CELTA courses – delivered in a classroom & through LiveOnline
  • Discount cannot be redeemed for cash, exchanged or applied to any product not mentioned above
  • Registration fee (AED 150), learning material (AED 50 – 250), transportation fee, certification fee, Eton Deals, Online Courses and Phrasebooks & Apps are excluded from the discount
  • Eton Institute’s decision on all matters related to this offer shall be final, binding and cannot be challenged.
  • General Eton Institute Terms & Conditions apply

 

THE ENTERTAINER™ VOUCHER

  • Customers wishing to redeem the offer must present The Entertainer paper voucher or app in person at the institute, at Eton Institute’s Dubai and Abu Dhabi branches only.
  • Offer is not valid online or via phone.
  • The offers cannot be used in conjunction with any other offers or promotions.
  • Only one voucher can be used per course purchased.
  • The offers are valid until 30 December 2017.
  • Full payment is required to redeem the offer.
  • The purchased & complimentary items (Group Language Course, Self-Study Professional Development Course or Phrasebook) cannot be exchanged, returned or redeemed for cash.
  • General Eton Institute Terms & Conditions apply.
  • The Entertainer™ Rules of Use apply.

 

Please Note: For course or product purchases from a third party website, agent or partner of Eton Institute, additional terms and conditions may apply. Please refer to the third party provider for further information.

We may exchange, share and/or cross-reference information, including contact information about you with our Partner company, Learningonlinexyz, Inc., that will enable you to access our range of self-study, online products powered by Learningonlinexyz, Inc. (including but not limited to Cudoo, Langu.ag, Speaking Cultures).

We may occasionally take photographs or record videos of our students for promotional or editorial purposes. By agreeing to these Terms & Conditions, you irrevocably consent to these photos, videos and any comments you may provide to be copyrighted and published by Eton Institute, in print or electronically with or without your name and for any lawful purpose, including in public campaigns, fundraising activities, internal communication, presentations, software, newsletter, teaching materials and Web content.

Do NOT follow this link or you will be banned from the site!
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