06 May Operations Manager

  • Full Time
  • Dubai

We are looking for a passionate and highly driven Operations Manager.  The incumbent will be responsible for our school operations for online and classroom-based learning, and revenue performance.


  • Oversee and manage the sales team and operations
  • Hold regular team meetings and sales/product training sessions to ensure team readiness and performance


  • Lead and manage teams including staffing and work schedules
  • Prepare weekly and monthly sales reports on performance v agreed targets and KPIs
  • Prepare course schedules
  • Coordinate with marketing to ensure marketing operations and course schedules are aligned with monthly revenue targets
  • Coordinate with HR and Course Solutions to ensure that instructor staffing and course solutions are in place as per requirements
    • Ensure that the revenue & profitability targets set are met & exceeded
    • Ensure that retention targets are met
  • Assist with new sales strategy and implementation
  • Work with the General Manager on pricing for specific markets and products
  • Work closely with the General Manager to solve specific challenges and leverage growth opportunities
  • Stay abreast of competition and developments within the specific location


  • Competencies
  • Sales forecasting and planning
  • Operations strategy and planning with a particular focus on scheduling
  • Excellent organizational and interpersonal skills
  • Ability to prioritize work activities and effectively manage time
  • Strong knowledge of Microsoft Office, particularly Excel
  • Excellent verbal and written communication skills – Excellent level of English


  • Qualifications and Experience
  • Up to 5 years of experience, with at least 2 years’ experience as sales manager preferable in the Education sector in UAE
  • Minimum educational requirements: Bachelor’s degree – Business Administration
  • Experience in people management


Please send your most updated CV with a recent photograph to us at careers.uae@etoninstitute.com  


Apply below:

To apply for this job email your details to careers.uae@etoninstitute.com

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